System Technician
Wyss Data AG
📍 Oensingen, Switzerland
June 2006 - August 2007
Installation and integration of server and client systems, Active Directory, Exchange, and business solutions. Technical customer support and problem resolution.
As a System Technician at Wyss Data AG, I was responsible for installing, configuring, and integrating IT infrastructure at customer sites. This position laid the foundation for my understanding of enterprise IT systems and customer service.
Key Responsibilities
Server and Client Installation
- Installation and configuration of Windows servers
- Setup of client systems and workstations
- Integration into existing and new Active Directory and Exchange environments
Business Solutions
- Installation and configuration of antivirus and backup solutions
- Integration of industry-specific software (NOVON)
- Setup of VoIP phone systems (Swyx)
Customer Support
- Technical problem resolution for Windows and Linux systems
- Coordination with third-party business application vendors
- Consulting and support for system optimization